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North (1994)

Management > Comparative Management > Lectures > Independent Research > North > Inefficient behaviour? > institutions/organisations > Learning

 

Learning

"Learning entails developing a structure by which to interpret the varied signals received by the senses"

The experience of learning comes in two types:

  1. Physical environment - experience
  2. Socio-culture linguistic environment - being told

Building on these classifications we build mental models. We have the capacity to generalise from the particular to the general and to use an analogy is a part of the learning and teaching process, which is greatly affected by culture.

A shared cultural heritage helps reduce the differences in mental models and aids group learning.

"Mental models are the internal representations that individual cognitive systems create to interpret the environment; institutions are the external (to the mind) mechanisms individuals create to structure and order the environment"

Culture provides the key to path dependency (the influence of the past on the present and future). The current learning of a generation is based on the perceptions gained derived from collective learning.

Institutions can hold cultures which stifle learning, sticking to what they know, which can cause an organisation to fail to solve problems. Incentives to learn and perform more efficiently are also affected by institutions. For example, in Korea people are more extrinsically motivated, only responding to financial incentives, rather than a sense of achievement.

 

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 Copyright Heledd Straker 2006

Go placidly amid the noise and haste