OKIS Lecture 3

Management > Organisational Knowledge and Information Systems > What is information? > Generalised model > Simplified example > Uses of information > Problems to address > Goals and questions

Goals

Information being managed needs to be:

• Improved in quality, quantity, relevance and accessibility
• Strategic information, such as being differentiated into long and short term
• Corporate owned, rather than owned by departments, which can easily hoard information
• Databases, which are sound, powerful, flexible and cost effective
• Integrated internal and external sources

Questions

These are some questions that need to be asked and resolved by management:

• Who "owns" the data and information? Is is the individual or firm which paid for it? This can include patents and trademarks etc.
• Are authority, accountability and responsibility clearly defined?
• Why and for whom is the information needed?
• Who will use the system?
• What is the frequency and speed of access? This is not as an important issue, for today the technology is such that it is assumed that information can be received almost instantaneously
• What format is required? As above, this issue is no longer as important
• What are the storage needs?

Recognition and administration