Laudon and Laudon (1999)

Management > Organisational Knowledge and Information Systems > Lectures > Independent Research > Laudon and Laudon > Networks > Telecomms in business > Problems and solutions

Problems and solutions

Problems posed by enterprise networking include:

1. Loss of management control, as the firm becomes more decentralised
2. Organisational change requirements, such as culture and structure
3. Hidden costs of client/server computing. The biggest cost is operations staff, as much time needs to be spent on maintenance, data back up, technical problem solving and installations
4. Network reliability and security. The technology is very complex with dense layers which can develop bugs or be sabotaged

Solutions include:

1. Managing the change - plan it all down to the last detail, including BPR and culture
2. Education and training
3. Data administration disciplines - keep in control of the whereabouts and quality of the data
4. Planning for connectivity - planning in the future

The plan