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OKIS Lecture 4

Management > Organisational Knowledge and Information Systems > Knowledge Management

 

Knowledge Management

Originating with Drucker's Knowlede Worker, is knowledge management a buzzword or a new science? It can be seen as an extension of Management Information.

 

A definition:

"Knowledge Management is a deliberate act on the part of an organisation to acquire, maintain and use knowledge for its financial benefit or gain (in value)."

The maintenance of knowledge is important because the more you use it, the more you gain.

Knowledge management is a conscious decision on the part of an organisation to bring its staff together to help transform well-structured information into an intellectual asset.

 

4Cs

Types of knowledge

Explicit and Tacit knowledge

Key issues for Knowledge Management

Advantages

The Learning organisation

 

 Copyright Heledd Straker 2006

Go placidly amid the noise and haste